Balance Financial First Aid
There are many circumstances in life that can destroy even the best money management plan. A job loss, unplanned medical expenses, or other personal crises can financially devastate a family. This session is specifically for those in crisis – focusing on regaining control of the financial situation through careful financial assessment, expenses prioritization, and effective negotiation with creditors.
Lunch will not be provided for this session.
Course Number Dates, Days
Time Location
50072355
Aug 25, T 12:00-1:00 220 UNIVERSITY CENTER
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Balancing Your Life and Career: What Gives?
How can we get everything done? Is balancing work and home possible? To regain one’s balance, his or her daily efforts must be toward tasks which are most important, and contribute to the four realms of renewal: Physical, Social/Emotional, Mental, and Spiritual. Participants will learn the theory behind the ways in which focusing on balance can sustain effective living. How is theory put into practice? In this session participants will determine their top priorities at work and home while creating a practical personal plan for strengthening each of the four realms of renewal.
Course Number Dates, Days
Time Location
50074828
Jul 9, R 8:30-11:30 238 CONFERENCE CENTER BUILDING
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Bits, Books, and Experts @ Your Library
Today’s academic library provides a wealth of services, collections, technology, and expert assistance in both a physical and virtual space. At this session you will learn more about the UT Library programs that support life-long learning and research. Innovative UT Library services are accessible to all in the university community if you know where to look.
Course Number Dates, Days
Time Location
50074831
Jul 10, F 1:00-3:00 127 HODGES LIBRARY
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Building a Team: Teambuilding at its Best
Everyone talks about teamwork, and nearly every unit wishes for more. Supervisors find quickly that teamwork isn’t something that just happens by itself. This session will offer strategies and methods for supervisors to assess the current level of teamwork in their units, to target an optimum level of teamwork, and to encourage and increase specific teamwork behaviors among employees.
Course Number Dates, Days
Time Location
50074886
Aug 12, W 1:30-4:30 238 CONFERENCE CENTER BUILDING
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Business Communications for Everyday
Would you like to be more effective in communicating with students, faculty and staff? This seminar examines tips and techniques you can use to make the impression you want. Examples include listening skills, non-verbal communication, and public speaking. We'll identify factors which make communication clear or confusing; considerate or inconsiderate; and efficient and/or effective using tools like email, status reports, and the telephone.
Course Number Dates, Days
Time Location
50074852
Jul 30, R 8:30-11:30 220 UNIVERSITY CENTER
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Business Etiquette: More Than Just Good Manners
Professional etiquette decisions, at times, can be puzzling and the consequences for making an inappropriate decision can have lasting, negative effects. During this session, a variety of etiquette issues will be addressed. Also, guidelines for making proper choices related to etiquette will be provided.
Course Number Dates, Days
Time Location
50074889
Aug 14, F 8:30-11:30 238 CONFERENCE CENTER BUILDING
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Communicate Like You Mean It: Developing Assertiveness
Stand up and speak out! Learn how to communicate confidently with co-workers and state what you mean clearly. No longer will you be second-guessed or questioned. Be certain your message gets across, and register for this class.
Course Number Dates, Days
Time Location
50074894
Aug 25, T 8:30-11:30 238 CONFERENCE CENTER BUILDING
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Communicating with Credibility and Diplomacy
Are you ready to stand out in the crowd by advancing your credibility and confidence? Interacting with others using poise and polish will transform communication conflicts into opportunities for cooperation and success. Participants in this course will explore methods of communicating with tact and honesty.
Course Number Dates, Days
Time Location
50074847
Jul 28, T 8:30-11:30 238 CONFERENCE CENTER BUILDING
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Communication Skills for Supervisors
With challenges ranging from meeting deadlines and budget constraints to providing performance reviews and recognition, supervisors face the daunting task of matching the skills and talents of employees with the demands and needs of the department. In this role, you will need to carefully listen to superiors and strategically relay information to your team while also actively listening to that team in order to create a positive and productive professional environment. With a focus on empowerment, providing effective feedback and giving and receiving praise, this interactive workshop will strengthen your interpersonal communication skills.
Course Number Dates, Days
Time Location
50074890
Aug 18, T 9:00-12:00 238 CONFERENCE CENTER BUILDING
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Community Response to an Active Shooter
In light of recent events involving public shooting incidents (Including the Knoxville area), UTPD has designed a program to help staff and students recognize what they should do in the event of an active shooter on campus. The presentation will also cover past incidents and what to expect from the police when they arrive.
Course Number Dates, Days
Time Location
50074701
Jul 7, T 12:00-1:00 238 CONFERENCE CENTER BUILDING
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Conquering Workplace Negativity
Are you challenged by a negative co-worker or stuck in a negative work environment? An office or department can overcome negativity with some attitude adjustment skills. This class will focus on the power of a positive attitude in the workplace and identify some techniques to assist with conquering workplace negativity.
Course Number Dates, Days
Time Location
50074895
Aug 27, R 8:30-11:30 238 CONFERENCE CENTER BUILDING
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Cost Transfers & Closeout
This course examines the recent UT fiscal policy regarding cost transfers on sponsored projects, including timeliness and supporting documentation requirements on federal projects.
Course Number Dates, Days
Time Location
50074829
Jul 9, R 1:30-4:30 238 CONFERENCE CENTER BUILDING
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Cross-Cultural Differences
This session will increase the awareness of the cultural differences that exists among people from different countries. Participants will recognize the importance of understanding a country/culture before interacting with others.
Course Number Dates, Days
Time Location
50074702
Jul 8, W 11:30-1:00 218 CONFERENCE CENTER BUILDING
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Dealing with Change
Do you wish that everything would just get back to normal? Do you know there are proven techniques to assist you in dealing effectively with change? This three-hour session explores these techniques, which apply to work and home, and will discuss why change management is a skill valued by organizations.
Course Number Dates, Days
Time Location
50076204
Aug 20, R 9:00-12:00 ARENA DINING ROOMS C & D
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Decision-Making Skills
University employees, especially supervisors, are faced with many decisions during the course of a typical workday. Whether they involve hiring, performance improvement, approving time off, or rearranging office furniture, these decisions may be challenging. This program will provide participants with guidelines for making the best choice in a given situation.
Course Number Dates, Days
Time Location
50074851
Jul 29, W 1:30-4:30 238 CONFERENCE CENTER BUILDING
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Delegation Skills
Anyone in a supervisory position faces the delegation dilemma regularly. This session will help supervisors, or those interested in becoming supervisors, learn to think of delegation as a helpful tool rather than an ongoing problem. Activities, exercises, and discussion will be used to teach participants what to delegate, how to delegate, and techniques for deciding to whom the work should be delegated.
Course Number Dates, Days
Time Location
50074883
Aug 12, W 8:30-11:30 238 CONFERENCE CENTER BUILDING
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Delivering Exceptional Customer Service
This session discusses how customers determine what their needs are and how to offer them more than they expect.
Course Number Dates, Days
Time Location
50074837
Jul 16, R 11:30-1:00 218 CONFERENCE CENTER BUILDING
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Emergencies & First Aid for the Workplace
How to recognize, respond, and help prevent emergencies which could happen every day in our work environments will be presented. The course is not designed to grant any type of certification. Attendees will learn how to approach a potential emergency.
Course Number Dates, Days
Time Location
50074880
Aug 7, F 9:00-11:00 238 CONFERENCE CENTER BUILDING
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Estate Planning and Trusts
Estate planning is not just about taxes, and trusts aren’t just for the wealthy! Learn what estate planning is and how trusts can be used to help you and your loved ones. Topics will include how to create an effective estate plan, strategies to help preserve your assets, what a trust is and the role it can play in estate planning.
David H. Luhn is an attorney with the Knoxville law firm of Norton Spangler & Cramer P.C. Mr. Luhn is a member of the Tennessee and Knoxville bar associations, and practices in the areas of probate, estate planning, and business law.
Daniel Waters is a financial advisor with Wachovia Securities LLC in Knoxville.
Lunch will be provided.
Course Number Dates, Days
Time Location
50074846
Jul 23, R 11:30-1:00 238 CONFERENCE CENTER BUILDING
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Introduction to Basic Investing
This session introduces 10 "Rules of the Road" for successful investing.
Topics include:
• Develop a strategy
• Address mistakes quickly
• Focus on what you can control
• And more topics
Dessert will be provided
Course Number Dates, Days
Time Location
50074850
Jul 29, W 11:30-1:00 220 UNIVERSITY CENTER
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Investing 101
For newbies and seasoned veterans, this course is designed to familiarize individuals with the basics of investing, including
• 401K plans, 403B plans, traditional and ROTH IRAs- which does what and which do I need?
• What is asset allocation?
• How to determine if your investments are consistent with your goals, timeframe, and risk tolerance?
• The emotional psychology of investing
• Investment vehicles- the basics of mutual funds, stocks, and bonds
Lunch will be provided.
Course Number Dates, Days
Time Location
50074893
Aug 19, W 11:30-1:00 238 Conference Center Bldg.
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IT Security from a Hacker's Perspective
Computer security attacks are estimated to cost as much as $10 billion a year. An attack can damage data integrity, confidentiality, or availability. The motivation within the hacking community has drastically changed from seeking fun and recognition to that of profit seeking. This presentation will provide information that will help you prevent your department, your employees, your customers, and your reputation from becoming a casualty. See a step-by-step analysis of the tools and techniques that a hacker can use to take your systems and your data, including real-world examples and what you can do to stop them.
Course Number Dates, Days
Time Location
50074836
Jul 15, W 9:00-11:00 218 CONFERENCE CENTER BUILDING
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Leading at UT
Prerequisite to Part 2 Certification
The prerequisite class of Part 2, Leading at UT, provides an overview of the importance of leadership skills at UT. This session involves a discussion of key leadership responsibilities and delineates the ways in which leaders are crucial to the university’s success. This class is designed for those already in management or leadership positions.
Course Number Dates, Days
Time Location
50074682
Jul 22, W 8:30-11:30 238 CONFERENCE CENTER BUILDING
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Leading Change
Change doesn’t simply “happen.” People make it happen! To be an effective supervisor, it’s important to take a strong role in leading changes rather than simply coping with the change brought about by others. Participants in this workshop will discuss techniques for change management, learn what employees need from their supervisors during times of change, and practice leadership skills essential to implementing change. Topics will include communication strategies, motivation, overcoming doubt and fear, and planning for the future.
Course Number Dates, Days
Time Location
50074826
Aug 4, T 8:30-11:30 238 CONFERENCE CENTER BUILDING
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Making Meetings Work
Effective facilitation is key to being an effective supervisor. Leading meetings requires detailed planning and knowledge in order to be most efficient. This program will also stress the importance of cooperation by all meeting members, including facilitators and attendees. Participants in this program will engage in exercises that will help develop facilitation skills and techniques to outmaneuver meeting stoppers.
Course Number Dates, Days
Time Location
50074887
Aug 26, W 8:30-11:30 238 CONFERENCE CENTER BUILDING
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Managing Across Generations
Today’s workforce covers four generations, each having different types of motivation and expectations. This session explores values and characteristics of the Traditionalists, Boomers, Generation Xers, and the Millennials and provides strategies to understand, motivate, and manage each generation of employees.
Course Number Dates, Days
Time Location
50073306
Jul 8, W 8:30-11:30 238 CONFERENCE CENTER BUILDING
50073307
Aug 6, R 8:30-11:30 238 CONFERENCE CENTER BUILDING
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Mediation Skill Building
Mediation is a process by which a neutral third party helps people resolve their differences. It is less adversarial, less expensive (in terms of time and money), and less destructive than many other processes for handling conflict. In this class, you will learn how to use mediation informally with staff and in everyday situations.
Course Number Dates, Days
Time Location
50074835
Jul 15, W 9:00-11:00 238 CONFERENCE CENTER BUILDING
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Meeting People: A Guide to Effective Networking
Why is it important to meet people? Come to this session to gain an appreciation for networking. During this program, participants will learn strategies to increase opportunities to network and to benefit from those new contacts.
Course Number Dates, Days
Time Location
50074827
Aug 6, R 8:30-11:30 218 CONFERENCE CENTER BUILDING
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Myers-Briggs Type Indicator
Cost: $20-
Myers-Briggs helps participants identify their personality types. Once personality types are identified, participants will learn how to gain greater understanding of self and others to create personal and professional effectiveness.
Course Number Dates, Days
Time Location
50074896
Aug 20, R 8:30-11:30 238 Conference Center Bldg.
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Office Professionals Super Seminar
This all-day seminar is designed for the professional and personal development of office personnel. This seminar provides an excellent opportunity to network with colleagues and focus on your personal and professional goals. Featuring a well-rounded agenda, concurrent sessions offer a variety of topics and activities suitable for both office and accounting personnel. The $85 fee includes materials, lunch, and parking. Space is limited, so call and reserve your seat today!
Course Number Dates, Days
Time Location
50069933
Oct 21, W 8:00-4:00 4TH FLOOR, CONFERENCE CENTER BUILDING
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Planning for Financial Security: Investment Planning
This session reviews specific ideas on how to invest in order to achieve specific financial goals. It starts with simple concepts and progresses into more sophisticated investment strategies, including: Topics include: Investment types, time horizon, risk tolerance, diversification and asset allocation.
Lunch will be provided. Register today to reserve your space in the class.
Course Number Dates, Days
Time Location
50074834
Jul 14, T 11:30-1:00 239 CONFERENCE CENTER BUILDING
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Planning for Financial Security: Retirement Planning
Helps employees identify their retirement goals, take advantage of all their funding sources, and remember to account for the effects of taxes and inflation. Participants will learn how to:
• Do a retirement calculation
• Make up any retirement shortfall
• Understand their Social Security benefits
• Implement their employer-sponsored plans
Lunch will be provided.
Course Number Dates, Days
Time Location
50074882
Aug 11, T 11:30-1:00 238 CONFERENCE CENTER BUILDING
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Punctuation Basics
Do you have difficulty recalling rules regarding grammar and punctuation? Are minor punctuation errors decreasing your credibility? Punctuation Basics is designed for employees who want to brush up on common rules regarding punctuation and general sentence structure. This interactive workshop will contain hands-on exercises, including how to fix a run-on sentence and ways to conquer the most frequently missed comma rules.
Course Number Dates, Days
Time Location
50074881
Aug 11, T 8:30-11:30 218 CONFERENCE CENTER BUILDING
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Rape Aggression Defense (RAD)
The nationally recognized standard in women’s self defense programs, RAD offers realistic and hands-on training in a comfortable training environment. This class provides educational information and basic physical skills.
Note: This class is for women only.
Please wear athletic shoes and comfortable clothes.
Course Number Dates, Days
Time Location
50074842
Jul 22 - 24, W R F 12:30-4:30 UT Police Department Community Room
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Retirement 101
This session provides an overview on Retirement Planning:
• Five basic questions you should ask yourself to prepare for retirement
• Options you can use to save now
• Discussion on how time can help or hurt your retirement goals
Dessert will be provided.
Course Number Dates, Days
Time Location
50074879
Aug 6, R 11:30-1:00 220 UNIVERSITY CENTER
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Saving Money Any Way You Can
This class is for anyone that wants to save money, learn the how and whys of a spending plan and how to "tame" your money. Would you like to save money at the grocery store? How is an organized home one of the keys to savings? Come to class and learn the answer to these questions and many more.
Course Number Dates, Days
Time Location
50074845
Jul 21, T 9:00-11:00 238 CONFERENCE CENTER BUILDING
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Seven Habits of Highly Effective People
Would you like to be effective in both your work and personal life? Do you wish you could get better results from the hours in your days and spend more time focusing on the most important and meaningful things? Dr. Stephen Covey, author and creator of the Seven Habits program, was recognized by TIME magazine as one of 25 Most Influential Americans. Stephen Covey spent decades observing highly effective people and discovered that they have several habits in common! Come to this three-day seminar and learn about these seven essential habits of highly effective people and how to incorporate them into your own life and work. This interactive experience is led by certified Covey instructor Stefani Mundy, who testifies that the program can be life-changing. The $249 fee covers materials. Cancellations for this seminar must be made 10 business days before the seminar.
Course Number Dates, Days
Time Location
50069932
Sep 22 - 24, T W R 8:30-4:30 238 CONFERENCE CENTER BUILDING
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Staying the Course
A planned course of action is valuable now more than ever to thrive in a challenging economy and reach our financial goals. We will explore:
• The character of the current versus past financial markets
• Tips for staying calm and focused
• Top bloopers
• Ideas and steps to make the most of your money
Lunch will be provided.
Course Number Dates, Days
Time Location
50074841
Jul 17, F 11:30-1:00 238 CONFERENCE CENTER BUILDING
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Steps to Homeownership
This session covers:
The benefits of homeownership
• How to prepare for becoming a homeowner
• What is the best loan for you?
• Who is on the home -buying team?
• What is the best price range for you?
• Planning for the unexpected
• Maintaining your property
• Avoiding financial traps
Course Number Dates, Days
Time Location
50071722
Jul 16, R 9:00-11:30 605 HODGES LIBRARY
50071723
Aug 5, W 9:00-11:30 605 HODGES LIBRARY
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Strategic Planning I
Prerequisite for Strategic Planning II. Perhaps the most important function of any manager is to ensure that all employees share a vision of why their department exists, what its values are, and where it is headed in the future. Can you state your department’s mission? Do all employees in your area agree on the values that characterize the unit? Where will your department be in three years? This class will help increase your knowledge of strategic planning.
Course Number Dates, Days
Time Location
50074853
Jul 30, R 8:30-12:30 238 CONFERENCE CENTER BUILDING
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Strategic Planning II
Strategic Planning I is a required prerequisite. At its best, strategic planning is an energizing, inclusive exercise that answers crucial questions: What is our organization’s purpose? What are our goals for the future? How might we keep our actions consistent with our purpose and vision? In this class, we will examine a strategic planning model and explore why having a strategic plan is important. We will engage in an exercise that illustrates one way to implement strategic planning to ensure it is a useful, inclusive exercise.
Course Number Dates, Days
Time Location
50074888
Aug 13, R 8:30-12:30 218 CONFERENCE CENTER BUILDING
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Succession Planning
Did you know that succession planning can be used to recruit and retain employees in your department? This class discusses the chief concepts of succession planning, tools used to design a plan that fits your department, and benchmarks provided by other organizations.
Course Number Dates, Days
Time Location
50074700
Jul 7, T 8:30-11:30 218 CONFERENCE CENTER BUILDING
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Workers' Compensation
Do you know what to do if you or your employee is injured on the job? This session will concentrate on basic information about how Workers’ Compensation works at UT. If you’ve ever been confused by the paperwork and procedures involved in an on-the-job injury or illness, Workers’ Compensation benefits, or Family Medical Leave, this class is for you.
Course Number Dates, Days
Time Location
50074838
Jul 17, F 9:00-12:00 218 CONFERENCE CENTER BUILDING
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Working Effectively with Difficult People
My job would be great if it weren’t for the people! We’ve all thought that at some point...right? Every office has people who don’t get along consistently, but learning to work together effectively can make any day at the office more pleasant for everyone. This class will look at what makes a difficult person difficult. Participants will explore ways to identify, manage, and communicate better with those individuals. A difficult person should be seen as an opportunity, not as an obstacle, on the path to success.
Course Number Dates, Days
Time Location
50074693
Aug 26, W 8:30-11:30 218 Conference Center Bldg.
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Workplace Bullying
Workplace bullying can reduce productivity and the overall well-being of employees. This session will define workplace bullying and will discuss how deter it.
Course Number Dates, Days
Time Location
50074830
Jul 10, F 9:00-11:00 238 CONFERENCE CENTER BUILDING
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Writing Effectively
This 9-hour program covers the basics in writing effectively from start to finish. Participants will review grammar, the writing process, and conventions for business English. This fun and interactive class requires homework.
Course Number Dates, Days
Time Location
50074891
Aug 19 - 21, T W R 8:30-11:30 218 CONFERENCE CENTER BUILDING