Functions of EOD Waiting Lists
If a particular class you are interested in is at full capacity, please contact Employee & Organizational Development at (865) 974-6657 to add your name and phone number to the waiting list.

Class Participant Cancellation
In the event a participant cancels from attending a training class, someone from our office will contact you up to one day before the class starts if space is available.
Priority Registration
If your name is listed on the waiting list, you will automatically receive an opportunity for priority registration if there are no cancellations that allow you to attend. Someone will contact you before regular registration opens and Training Pages is distributed.
Creation of Additional Classes
Contacting EOD to add your name to the waiting list of the class you are interested in notifies our staff of the demand for additional training classes. Our department will consider creating an additional class to accommodate the demand. In the event an additional class is created, we will notify you by offering priority registration.

Management and Supervision Courses
Courses by Title
To register for courses, select the check box by the desired courses, go to the bottom of the page,
enter the required information and then click on the 'Register' button.
Charges and Cancellation polices can be found at Training Information -> Registration
 
Balancing Work and Life for Well-Being (Ag Employees ONLY)
Intended Audience: General. When the demands of one’s career and life are balanced, one is able to handle stress and achieve well-being. In this course, participants will learn skills to manage personal pressures and work-related stress. Participants will create an action plan utilizing internal resources to identify future steps needed to achieve well-being.
Course NumberDates, Days TimeLocation
50239714 Sep 27, T1:00-4:00156 & 157 Plant Biotech Bldg.

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Beyond Brainstorming: Creative Problem-Solving (Ag Employees ONLY)
Intended Audience: General. This hands-on class will explore various techniques to identifying the root cause of workplace problems and roadblocks, and will introduce you to a variety of techniques to help jump-start the process of identifying alternative solutions using logic, reasoning, and imagination.
Course NumberDates, Days TimeLocation
50239717 Oct 20, R8:30-11:30156 & 157 Plant Biotech Bldg.

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Leading at the Speed of Trust
COST: $289- Intended Audience: Leaders, managers, and individual contributors who lead major program or project areas. Program content is geared toward those who influence the work of others and serve in a supervisory capacity or above. Leading at the Speed of Trust is a two-day workshop that raises trust from an often-ignored asset or liability to a strategic advantage in the marketplace. Doing business at the “Speed of Trust” dramatically lowers costs, speeds up results, and increases profits and influence. This highly interactive workshop engages leaders at all levels in the real work of identifying and closing the trust gaps that exist in your organization. Instead of paying outrageous Trust Taxes, you can begin to realize Trust Dividends. Leading at the Speed of Trust includes powerful tools to help leaders improve trust—the trust people have in them and the trust on their teams. Each participant receives: • A guidebook. • Tools on CD. • A DVD with select videos from the course. • Reference cards to help leaders navigate through trust issues. • A Trust Quotient Assessment to measure how others perceive them. As leaders forge the path to a new culture of trust, organizations will reap immediate returns, as well as enduring long-term returns in the form of: • Increased speed to market. • Increased shareholder value. • Accelerated growth. • Enhanced innovation. • Improved collaboration. • Stronger partnering. • Better execution. • Heightened loyalty. Certified FranklinCovey facilitator Johanna Owenby will be your guide through this engaging, timely seminar. Reserve your seat today! Cancellations for this seminar must be made 10 business days before the first date of the seminar.
Course NumberDates, Days TimeLocation
50235039 Sep 28 - 29, W R8:30-4:30238 CONFERENCE CENTER BUILDING

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Navigating Difficult Customer Service Situations (Ag Employees ONLY)
Audience: General. The measure of one’s customer service abilities is determined by how one handles and rebounds from the most challenging customer experiences. Participants will learn how to re-direct the “object of frustration”, gain an understanding of the do’s and don’ts of customer communication, and will practice guided problem-solving steps to solving customer service challenges.
Course NumberDates, Days TimeLocation
50239718 Nov 15, T1:00-4:00156 & 157 Plant Biotech Bldg.

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Nonverbal Communication for Professionals (Ag Employees ONLY)
Audience: General. Mannerisms, gestures, and expressions say something about an individual employee. Participants will discover nonverbal cues through situational examples, videos, and images. Register for this course to better decode and interpret the body language of others to improve communication, service, and overall workplace effectiveness.
Course NumberDates, Days TimeLocation
50239711 Jul 7, R8:30-11:30156 & 157 Plant Biotech Bldg.

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Respect & Civility in the Workplace (Ag Employees ONLY)
Intended Audience: General. Explore and discuss the importance of civility in the workplace, particularly with regard to the Principles of Civility and Community developed by UTK Chancellor Jimmy Cheek’s Civility and Community Task Force in 2010. Participants will review examples and effects of incivility and will discuss how to practice civility in the workplace.
Course NumberDates, Days TimeLocation
50239713 Aug 2, T8:30-11:30156 & 157 Plant Biotech Bldg.

Please enter the following information to Register for the selected classes
Your Personnel Number is on your pay stub

*LastName:
*Last Six Digits UT Personnel Number:
00123456 would enter 123456