Functions of EOD Waiting Lists
If a particular class you are interested in is at full capacity, please contact Employee & Organizational Development at (865) 974-6657 to add your name and phone number to the waiting list.

Class Participant Cancellation
In the event a participant cancels from attending a training class, someone from our office will contact you up to one day before the class starts if space is available.
Priority Registration
If your name is listed on the waiting list, you will automatically receive an opportunity for priority registration if there are no cancellations that allow you to attend. Someone will contact you before regular registration opens and Training Pages is distributed.
Creation of Additional Classes
Contacting EOD to add your name to the waiting list of the class you are interested in notifies our staff of the demand for additional training classes. Our department will consider creating an additional class to accommodate the demand. In the event an additional class is created, we will notify you by offering priority registration.

Management and Supervision Courses
Courses by Title
To register for courses, select the check box by the desired courses, go to the bottom of the page,
enter the required information and then click on the 'Register' button.
Charges and Cancellation polices can be found at Training Information -> Registration
 
5 Choices to Extraordinary Productivity
COST: $289- Intended Audience: General. The 5 Choices program is an engaging productivity program offered by FranklinCovey, the same company that gives us the world-famous Seven Habits of Highly Effective People program. The two-day 5 Choices seminar is an interactive workshop that will introduce participants to five key choices that if made consistently, will render dramatic results in productivity and achievement! Today’s culture experiences a barrage of information from multiple sources such as texts, email, and social media. Combined with the demands of our careers and life, we are consistently overwhelmed and distracted. The volume of information threatens our ability to think clearly and make wise decisions about the best way to spend our time and resources. If we react to these stimuli without clear discernment, we are unable to accomplish the goals that matter most in our professional and personal lives. The 5 Choices seminar provides a solution that inspires participants to apply a five-step process that will dramatically increase their ability to achieve life’s most important goals. Supported by research and years of experience, this solution not only produces a measurable increase in productivity, but also provides a renewed sense of engagement and accomplishment. Participants will receive the following FranklinCovey materials: • Participant guidebook • Access to assessments and instructions to apply content to smartphones, tablets, and web-based applications via the 5 Choices website • Technical guide with instructions on how to maximize use of Microsoft ®Outlook®, Lotus Notes ®, Google Apps ®, and more; • Take-home tools DVD • The 5 Choices monograph • Three bonus modules entitled “Wildly Important Goals”, “Office Nirvana”, and “Brain-Care Basics.” Certified FranklinCovey facilitator Johanna Owenby will be your guide through this engaging, timely seminar. Reserve your seat today! Cancellations for this seminar must be made 10 business days before the first date of the seminar.
Course NumberDates, Days TimeLocation
50252505 Dec 8 - 9, R F8:30-4:30238 CONFERENCE CENTER BUILDING

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974-CARE Program Overview
The 946-CARE (946-2273) program offers an avenue for faculty and staff to share their concerns for themselves or others. Whether an employee needs help coping with a work or personal problem, or fears that a co-worker may need help, trained professionals are just a phone call away. Some signs of troubling behaviors include depression, a fixation on weapons, anger or paranoia and social isolation. Attend this one-hour session to learn more about warning signs and to hear about the history and purpose of this great program.
Course NumberDates, Days TimeLocation
50252464 Oct 4, T12:00-1:00218 CONFERENCE CENTER BUILDING

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Annual Performance Review: The Value of Performance
Intended Audience: General. This three hour session provides overview and practical application of the following: UT philosophy on performance reviews; Comprehensive overview of the traditional performance management process (effective goal setting; performance discussions, forms, ratings and methods); The critical role of supervisors as well as employees; The link between performance and compensation; Review of resources, tips, and pitfalls. To learn more, visit http://hr.utk.edu/performance-evaluation/.
Course NumberDates, Days TimeLocation
50252494 Dec 1, R1:30-4:30238 CONFERENCE CENTER BUILDING

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Balancing Work and Life for Well-Being
Intended Audience: General. When the demands of one’s career and life are balanced, one is able to handle stress and achieve well-being. In this course, participants will learn skills to manage personal pressures and work-related stress. Participants will create an action plan utilizing internal resources to identify future steps needed to achieve well-being.
Course NumberDates, Days TimeLocation
50252411 Oct 27, R8:30-11:30238 CONFERENCE CENTER BUILDING

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Beyond Brainstorming: Creative Problem-Solving
Intended Audience: General. This hands-on class will explore various techniques to identifying the root cause of workplace problems and roadblocks, and will introduce you to a variety of techniques to help jump-start the process of identifying alternative solutions using logic, reasoning, and imagination.
Course NumberDates, Days TimeLocation
50252481 Dec 15, R8:30-11:30238 Conference Center Building

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Beyond Brainstorming: Creative Problem-Solving (Ag Employees ONLY)
Intended Audience: General. This hands-on class will explore various techniques to identifying the root cause of workplace problems and roadblocks, and will introduce you to a variety of techniques to help jump-start the process of identifying alternative solutions using logic, reasoning, and imagination.
Course NumberDates, Days TimeLocation
50239717 Oct 20, R8:30-11:30156 & 157 Plant Biotech Bldg.

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Challenges of Managing and Working with Human Behavior
Intended Audience: Supervisors and Managers. Simply speaking, performance problems arise when expectations and delivery don’t match. Unfortunately, it is not always easy to identify why expectations are not met, and even more difficult to take the first step in resolving the situation. This class will teach you how to carefully design a conversation that identifies concerns in a way that helps the employee to understand that your main goal is to ensure their success. You will learn about a model that will help you plan for and facilitate straight-forward messages. We will also discuss strategies for responding to some common reactions that sometimes arise in this kind of dialogue.
Course NumberDates, Days TimeLocation
50252500 Oct 4, T8:30-11:30238 CONFERENCE CENTER BUILDING

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Charting Your Course: A Financial Guide for Women
Intended Audience: General. Your money shouldn’t be sitting around doing nothing, and at this workshop – you won’t be either. Our goal is to help give you an idea of where you are, figure out where you want to be, and of course, how you are going to get there. TIAA’s workshop leader will help you: • Evaluate your financial health • Set financial goals • Discover how to make your money work for you • Learn how to put it all together to create your financial plan
Course NumberDates, Days TimeLocation
50252484 Nov 9, W12:00-1:00238 CONFERENCE CENTER BUILDING

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Community Response to an Active Shooter
Intended Audience: General. In light of recent events involving public shooting incidents (including the Knoxville area), UTPD has designed a program to help staff and students recognize what they should do in the event of an active shooter on campus. The presentation will also cover past incidents and what to expect from the police when they arrive.
Course NumberDates, Days TimeLocation
50252491 Nov 29, T10:30-11:30238 CONFERENCE CENTER BUILDING

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Creating a Respectful Workplace
Intended Audience: General. It is expected that university employees are committed to creating an environment that promotes academic freedom, diversity, fair treatment, and respect for others. This course brings awareness to how one can take personal responsibility for promoting respect at the university by offering practical strategies for creating respectful relationships among colleagues.
Course NumberDates, Days TimeLocation
50252472 Oct 19, W8:30-11:30238 CONFERENCE CENTER BUILDING

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Customer Relations & Communication Simulation
Intended Audience: Customer Relations & Communication certificate participants ONLY. The final course in the certificate series is designed as a hands-on, scenario-based workshop in which participants will participate in customer service and communication simulations. We suggest that this course be taken last.
Course NumberDates, Days TimeLocation
50261690 Nov 10, R1:00-5:00238 CONFERENCE CENTER BUILDING

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Family and Medical Leave
Intended Audience: General. Family and medical leave (FML) is used to provide time off to eligible university employees in accordance with the Family and Medical Leave Act and Tennessee Parental Leave Act. This session provides information regarding the latest policy updates, eligibility, the application process, and more!
Course NumberDates, Days TimeLocation
50252479 Oct 27, R9:00-11:00218 CONFERENCE CENTER BUILDING

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Getting Results by Managing Conflict
Intended Audience: Supervisors and Managers.Conflict occurs whenever we try to get our needs met and someone or something interferes. The good news is that we can improve our ability to manage conflict. Based on research in conflict management, the program will introduce you to different conflict management communication styles.
Course NumberDates, Days TimeLocation
50252469 Oct 12, W8:30-11:30238 CONFERENCE CENTER BUILDING

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Helping Millennials Plan for a Brighter Future
Intended Audience: General. This educational seminar from VALIC will discuss how current financial and societal challenges could present opportunities for developing strategies that may lead to a more secure financial future. Topics will include: • How to budget to maximize savings • Strategies to invest in your financial goals • How to develop a plan to retire on your terms • How to protect your plans from risks
Course NumberDates, Days TimeLocation
50252470 Oct 18, T8:30-10:30238 CONFERENCE CENTER BUILDING

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HR Hiring Process
Intended audience: Individuals responsible for processing hires in IRIS and Taleo. This course was developed by the Compensation, Recruitment, and Records departments of HR to help you better understand the steps in the hiring process. These steps can be difficult to understand. The goal of this course is to provide an outline of the processes colleges/departments need to utilize as they work through the hiring process. The training will allow you to fully understand your partnership with HR. The course covers form processes (electronic and paper), requirements, and procedures of the hiring process.
Course NumberDates, Days TimeLocation
50252495 Dec 6, T9:00-11:00238 CONFERENCE CENTER BUILDING

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I-9/Everify
Intended audience: Individuals responsible for processing new hire paperwork. Form I-9 training for department representatives. How to complete each section of the form and how to handle some special situations which commonly arise.
Course NumberDates, Days TimeLocation
50252482 Nov 8, T9:00-11:30238 CONFERENCE CENTER BUILDING

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Improving Employee Conduct
Intended Audience: Supervisors and Managers. This program helps participants improve skills in gathering interviews, analyzing discipline problems, and preparing warning notices. Time will be allotted for discussion.
Course NumberDates, Days TimeLocation
50252493 Nov 30, W8:30-11:30238 CONFERENCE CENTER BUILDING

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Law & You: Interacting with Law Enforcement
Intended Audience: General. This session will cover your rights and responsibilities, some cardinal rules, and communication during your encounter with law enforcement officials. This course offers procedures to follow if you are stopped by a police officer or law enforcement official.
Course NumberDates, Days TimeLocation
50252473 Oct 19, W10:00-11:00218 CONFERENCE CENTER BUILDING

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Managing Across Generations
Today’s workforce covers four diverse generations, each having unique motivations and expectations. Understanding how those values were formed will help you strategize how best to communicate, provide feedback, and set boundaries with each generation. This course will discuss ways to effectively lead the multi-generational workforce.
Course NumberDates, Days TimeLocation
50252497 Dec 7, W8:30-11:30238 CONFERENCE CENTER BUILDING

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Myers-Briggs Type Indicator
COST: $35 Intended Audience: General. Join us for one of the most popular courses offered at organizations and universities worldwide! The Myers-Briggs Type Indicator is a research-based assessment that helps individuals and teams understand how they perceive information, interact with others, communicate, and structure their careers. If you are interested in insight into self and others, you don’t want to miss this class. The $35 fee is for purchased booklet and assessment used during class. Cancellations for this class must be made 5 business days before class.
Course NumberDates, Days TimeLocation
50252489 Nov 17, R8:30-11:30238 Conference Center Building

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Navigating Difficult Customer Service Situations (Ag Employees ONLY)
Audience: General. The measure of one’s customer service abilities is determined by how one handles and rebounds from the most challenging customer experiences. Participants will learn how to re-direct the “object of frustration”, gain an understanding of the do’s and don’ts of customer communication, and will practice guided problem-solving steps to solving customer service challenges.
Course NumberDates, Days TimeLocation
50239718 Nov 15, T1:00-4:00156 & 157 Plant Biotech Bldg.

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Next Steps on Your UT Career Path
Intended Audience: General. This class is designed to help prepare you for the next steps in your career within the University of Tennessee. In this course, we will discuss preparing resumes and cover letters for promotions within the University, networking to help you along your career path, and interviewing tips.
Course NumberDates, Days TimeLocation
50252488 Nov 15, T9:00-11:00239 Conference Center Building

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Office Professionals Super Seminar
COST: $125 Intended audience: Administrative support and office professionals. This all-day seminar is designed for the professional and personal development of office personnel. If you work in an office, this seminar will benefit you. Providing an excellent opportunity to network with other employees at the University of Tennessee, this seminar allows participants to revitalize their workplace knowledge and interpersonal skills. Featuring a well-rounded agenda, concurrent sessions offer a variety of topics and activities. The $125 fee includes materials, lunch, and parking. Space is limited and past seminars have reached capacity quick, so call and reserve your seat today! Cancellations for this seminar must be made 10 business days before the seminar.
Course NumberDates, Days TimeLocation
50252503 Oct 13, R8:30-4:304TH FLOOR, CONFERENCE CENTER BUILDING

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Punctuation Basics
Punctuation is the artwork of your written communications. Learn how to “paint” a better sentence and enhance your message with a solid understanding of the importance of punctuation marks. This course will refresh your knowledge of grammar and sentence structure in a fun, hands-on environment. To be sure, this is “not your grandma’s approach” to learning the basics . . . .
Course NumberDates, Days TimeLocation
50252480 Nov 1, T8:30-11:30238 CONFERENCE CENTER BUILDING

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Rape Aggression Defense (RAD)
Intended Audience: General. A self defense course designed for women, covering comprehensive information and physical techniques. (3-day course)
Course NumberDates, Days TimeLocation
50252496 December 6-8, T-R12:30-4:30UT Police Department Community Room

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Respect & Civility in the Workplace
Intended Audience: General. Explore and discuss the importance of civility in the workplace, particularly with regard to the Principles of Civility and Community developed by UTK Chancellor Jimmy Cheek’s Civility and Community Task Force in 2010. Participants will review examples and effects of incivility and will discuss how to practice civility in the workplace.
Course NumberDates, Days TimeLocation
50252492 Dec 1, R8:30-11:30238 CONFERENCE CENTER BUILDING

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Schedule of Final Charges (Closeout)
Intended Audience: Individuals who work with Sponsored Projects within UTK. The IRIS Reports class is designed to show those working with sponsored projects the different types of reports available in IRIS for managing their projects more efficiently.
Course NumberDates, Days TimeLocation
50252499 Dec 8, R8:30-11:30218 CONFERENCE CENTER BUILDING

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Succession Planning: The Future of Your Department
Intended Audience: Managers, Directors, Department Heads Did you know that succession planning can be used to recruit and retain employees in your department? Effective managers use succession planning to help ensure they have the best talent possible to perform the work in their department. This course discusses the key concepts of succession planning, tools used to design a plan that fits your department, and benchmark approaches used by other organizations.
Course NumberDates, Days TimeLocation
50252490 Nov 22, T8:30-11:30238 CONFERENCE CENTER BUILDING

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Take Control of Your Future: Hybrid Retirement Plans
Intended Audience: General. Learn more about your new retirement plan. The Hybrid Retirement Plan, effective for new hires on or after July 1, 2014, is a combination of employer and employee contributions. Todd Wilson, Retirement Plan Counselor with Empower Retirement, will be discussing the Hybrid Retirement Plan and how you can take control of your retirement future. A little planning now will help you shape the retirement you want!
Course NumberDates, Days TimeLocation
50252471 Oct 18, T2:30-4:30238 CONFERENCE CENTER BUILDING
50252477 Oct 26, W8:30-10:30238 CONFERENCE CENTER BUILDING

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Time Management
Intended Audience: General. Effective time management increases work productivity. Through action learning activities, participants in this course will identify where their time is going and why, prioritize work tasks into crucial areas, and learn how to plan work according to priorities.
Course NumberDates, Days TimeLocation
50252465 Oct 5, W8:30-11:30218 Conference Center Building

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Travel Regulations
Intended audience: Individuals who travel or individuals responsible for informing employees of the travel policy. This course is for those who travel or are responsible for informing employees of travel policy. The course covers travel policy and issues found in travel auditing. It does not cover the entry of travel in the IRIS system.
Course NumberDates, Days TimeLocation
50252460 Sep 28, W1:30-4:30218 CONFERENCE CENTER BUILDING

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Using Microsoft Word Efficiently
Cost: $50. General computer skill level: Beginner to Intermediate. This class focuses on shortcuts that enable you to work faster and smarter. Learn how Word stores formatting information so that you can better control how your document looks. Master using styles, themes, and templates to create beautifully formatted, accessible documents in just a fraction of the time. Learn to work with graphics and control text placement with text boxes and word wrap.
Course NumberDates, Days TimeLocation
50264270 Nov 17, R12:30-4:30219 CONFERENCE CENTER BUILDING

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What's My Leadership Style?
COST: $20 Participants will define leadership styles, complete an inventory to assess their own leadership styles, and apply what they discover to real-life situations. With this information, they will be able to make deliberate choices about the most effective way to lead in different situations. The $20 fee is for purchased booklet and assessment used during class. Cancellations for this class must be made 5 business days before class.
Course NumberDates, Days TimeLocation
50252459 Sep 28, W8:30-11:30218 CONFERENCE CENTER BUILDING

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Why We Buy: The Psychology of Spending
Intended Audience: General. Why we buy is a difficult question to answer. But, we have to start somewhere. Spending behavior is complex and many of us have never considered why we spend money the way we do. Once we have some of the basic tools to evaluate our spending, we can make more informed decisions about whether to spend or whether to save. Presenter: Teri Branam; Business Development Manager, UTFCU
Course NumberDates, Days TimeLocation
50252475 Oct 20, R12:00-1:00238 CONFERENCE CENTER BUILDING

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Your Retirement Plan at Work
With essential living expenses like housing, food, fuel and insurance premiums rising, some employees may be tempted to put off saving for retirement. This seminar will present: • The reasons why it’s important to start saving for retirement. • The benefits of participating in a workplace retirement plan. • The features of the retirement plans offered by UT.
Course NumberDates, Days TimeLocation
50252478 Oct 26, W2:30-4:30238 CONFERENCE CENTER BUILDING

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