Functions of EOD Waiting Lists
If a particular class you are interested in is at full capacity, please contact Employee & Organizational Development at (865) 974-6657 to add your name and phone number to the waiting list.

Class Participant Cancellation
In the event a participant cancels from attending a training class, someone from our office will contact you up to one day before the class starts if space is available.
Priority Registration
If your name is listed on the waiting list, you will automatically receive an opportunity for priority registration if there are no cancellations that allow you to attend. Someone will contact you before regular registration opens and Training Pages is distributed.
Creation of Additional Classes
Contacting EOD to add your name to the waiting list of the class you are interested in notifies our staff of the demand for additional training classes. Our department will consider creating an additional class to accommodate the demand. In the event an additional class is created, we will notify you by offering priority registration.

Management and Supervision Courses
Courses by Title
To register for courses, select the check box by the desired courses, go to the bottom of the page,
enter the required information and then click on the 'Register' button.
Charges and Cancellation polices can be found at Training Information -> Registration
 
Balancing Work and Life for Well-Being (Ag Employees ONLY)
Intended Audience: General. When the demands of one’s career and life are balanced, one is able to handle stress and achieve well-being. In this course, participants will learn skills to manage personal pressures and work-related stress. Participants will create an action plan utilizing internal resources to identify future steps needed to achieve well-being.
Course NumberDates, Days TimeLocation
50239714 Sep 27, T1:00-4:00156 & 157 Plant Biotech Bldg.

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Beyond Brainstorming: Creative Problem-Solving (Ag Employees ONLY)
Intended Audience: General. This hands-on class will explore various techniques to identifying the root cause of workplace problems and roadblocks, and will introduce you to a variety of techniques to help jump-start the process of identifying alternative solutions using logic, reasoning, and imagination.
Course NumberDates, Days TimeLocation
50239717 Oct 20, R8:30-11:30156 & 157 Plant Biotech Bldg.

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Creating a Respectful Workplace
Intended Audience: General. It is expected that university employees are committed to creating an environment that promotes academic freedom, diversity, fair treatment, and respect for others. This course brings awareness to how one can take personal responsibility for promoting respect at the university by offering practical strategies for creating respectful relationships among colleagues.
Course NumberDates, Days TimeLocation
50235033 Jun 1, W8:30-11:30218 CONFERENCE CENTER BUILDING

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Customer Relations & Communication Simulation
Intended Audience: Customer Relations & Communication certificate participants ONLY. The final course in the certificate series is designed as a hands-on, scenario-based workshop in which participants will participate in customer service and communication simulations. We suggest that this course be taken last.
Course NumberDates, Days TimeLocation
50235063 Jun 8, W1:00-5:00238 CONFERENCE CENTER BUILDING

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Home Buying 101
Intended Audience: General. Learn what you need to know to purchase your first home. Knowing the facts before you begin can save you time and money.
Course NumberDates, Days TimeLocation
50235035 Jun 9, R12:00-1:00238 CONFERENCE CENTER BUILDING

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HR Hiring Process
Intended audience: Individuals responsible for processing hires in IRIS and Taleo. This course was developed by the Compensation, Recruitment, and Records departments of HR to help you better understand the steps in the hiring process. These steps can be difficult to understand. The goal of this course is to provide an outline of the processes colleges/departments need to utilize as they work through the hiring process. The training will allow you to fully understand your partnership with HR. The course covers form processes (electronic and paper), requirements, and procedures of the hiring process.
Course NumberDates, Days TimeLocation
50235036 Jun 14, T9:00-11:00238 CONFERENCE CENTER BUILDING

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Leading at the Speed of Trust
COST: $289- Intended Audience: Leaders, managers, and individual contributors who lead major program or project areas. Program content is geared toward those who influence the work of others and serve in a supervisory capacity or above. Leading at the Speed of Trust is a two-day workshop that raises trust from an often-ignored asset or liability to a strategic advantage in the marketplace. Doing business at the “Speed of Trust” dramatically lowers costs, speeds up results, and increases profits and influence. This highly interactive workshop engages leaders at all levels in the real work of identifying and closing the trust gaps that exist in your organization. Instead of paying outrageous Trust Taxes, you can begin to realize Trust Dividends. Leading at the Speed of Trust includes powerful tools to help leaders improve trust—the trust people have in them and the trust on their teams. Each participant receives: • A guidebook. • Tools on CD. • A DVD with select videos from the course. • Reference cards to help leaders navigate through trust issues. • A Trust Quotient Assessment to measure how others perceive them. As leaders forge the path to a new culture of trust, organizations will reap immediate returns, as well as enduring long-term returns in the form of: • Increased speed to market. • Increased shareholder value. • Accelerated growth. • Enhanced innovation. • Improved collaboration. • Stronger partnering. • Better execution. • Heightened loyalty. Certified FranklinCovey facilitator Johanna Owenby will be your guide through this engaging, timely seminar. Reserve your seat today! Cancellations for this seminar must be made 10 business days before the first date of the seminar.
Course NumberDates, Days TimeLocation
50235039 Jun 15 - 22, W R F Sat Sun8:30-4:30238 CONFERENCE CENTER BUILDING

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Navigating Difficult Customer Service Situations (Ag Employees ONLY)
Audience: General. The measure of one’s customer service abilities is determined by how one handles and rebounds from the most challenging customer experiences. Participants will learn how to re-direct the “object of frustration”, gain an understanding of the do’s and don’ts of customer communication, and will practice guided problem-solving steps to solving customer service challenges.
Course NumberDates, Days TimeLocation
50239718 Nov 15, T1:00-4:00156 & 157 Plant Biotech Bldg.

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Nonverbal Communication for Professionals (Ag Employees ONLY)
Audience: General. Mannerisms, gestures, and expressions say something about an individual employee. Participants will discover nonverbal cues through situational examples, videos, and images. Register for this course to better decode and interpret the body language of others to improve communication, service, and overall workplace effectiveness.
Course NumberDates, Days TimeLocation
50239711 Jul 7, R8:30-11:30156 & 157 Plant Biotech Bldg.

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OMB Circulars and Cost Accounting Standards
Intended Audience: Individuals who work with Sponsored Projects within UTK. This course examines the federal regulations that govern costing and administration of federal-sponsored projects. Emphasis is on the OMB Uniform Guidance.
Course NumberDates, Days TimeLocation
50235037 Jun 21, T8:30-11:30238 CONFERENCE CENTER BUILDING

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Rape Aggression Defense (RAD)
Intended Audience: General. A self defense course designed for women, covering comprehensive information and physical techniques. (3-day course)
Course NumberDates, Days TimeLocation
50235034 Jun 7 - 9, T, W, R12:30-4:30UT Police Department Community Room

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Respect & Civility in the Workplace (Ag Employees ONLY)
Intended Audience: General. Explore and discuss the importance of civility in the workplace, particularly with regard to the Principles of Civility and Community developed by UTK Chancellor Jimmy Cheek’s Civility and Community Task Force in 2010. Participants will review examples and effects of incivility and will discuss how to practice civility in the workplace.
Course NumberDates, Days TimeLocation
50239713 Aug 2, T8:30-11:30156 & 157 Plant Biotech Bldg.

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Writing Effectively
COST: $35- Intended Audience: General. This program covers the basics of writing effectively. Participants will review grammar, the writing process, and conventions for business English. This course provides participants with the book Write for Business, from which the program’s content is facilitated and discussed. The $35 fee is for the purchased book used during class. Cancellations for this class must be made 5 business days before class.
Course NumberDates, Days TimeLocation
50235032 Jun 1, W8:30-4:00238 CONFERENCE CENTER BUILDING

Please enter the following information to Register for the selected classes
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*LastName:
*Last Six Digits UT Personnel Number:
00123456 would enter 123456