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Employee & Organizational Development

E-Learning Courses

Are you interested in completing one of our supervisory/management certifications? Does travel or work location make it difficult for you to attend classes held in UT’s Conference Center Building? Or are you just interested in a new way of learning? In partnership with the Office of Information Technology, Employee and Organizational Development is unveiling new and exciting e-learning classes.

Among the courses offered are Behavioral Interviewing, Business Ethics, Effective Business Communication, Communication Skills for Leaders, Dealing with Conflict, Effective Listening, Law and Ethics in the Workplace, Organizational Change, and Workplace Diversity. These e-learning classes may be substituted for specific certification classes.

“When we first looked at the classes, we were surprised and excited by their quality,” says Dr. Linda Francisco, director of Employee and Organizational Development. “Many of the classes have simulations, pre-tests, and posttests.”

Even if you are not interested in certifications, you can take one of the 400+ courses offered in UT’s e-learning curriculum. The university contracts with SmartForce, one of the country’s premier deliverers of e-learning classes, to provide faculty and staff with the most up-to-date and interesting classes available.

Training courses with an e-learning substitution are listed below:

Class Title

E-Learning Substitution

Hours

Behavioral Interviewing

Behavioral Interviewing

17

Building a Team: Teambuilding at
Its Best

Making Teams Work: Capitalizing
on Conflict

16

Building Conflict Management Skills

Dealing with Conflict in the Workplace

18.5

Communicate Like You Mean It: Developing Assertiveness Communication Skills for the Workplace 4.5

Communication Skills for Supervisors

Interpersonal Communication Skills for Business

35

Conquering Workplace Negativity

Managing & Working with Difficult People

12.5

Dealing with Change

Dealing with Organizational Change

10.5

Decision-Making Skills

Problem-Solving and Decision-Making for Business

18

Delegation Skills

Delegation Skills

10

Effective Presentation Skills

Delivering Successful Presentations

14.5

Ethical Challenges in the Workplace

Ethics in Business

13

Introduction to Supervision 

Moving into a Management Role

24.5

Leading Change

Managing Others Through Change

8

Listening Skills

Effective Listening Skills

14

Making Meetings Work

The Successful Facilitator

31

Preventing Sexual Harassment Sexual Harassment 6
Punctuation Basics Business Writing Essentials 9

Supervising A Diverse Work Environment

Managing Diversity & Inclusiveness

26

Time Management

Working More Effectively-Taking Control of Your Time

14.5

Working Effectively With Difficult People Difficult People in the Workplace 3.5

Writing Effectively

Business Grammar Essentials

9

UT Search Procedures Equal Employment Opportunity (EEO) 2.5

To enroll in one of these classes for certification, contact Bruce Delaney at bdelaney@utk.edu. Be sure and mention that you are substituting an e-learning course for a course within a certification program if you desire credit.

For more computer-based training classes, please visit the OIT web site at http://oit.utk.edu.