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Communication
Certification
Communication
Certification is planned for those staff members who are interested in
communication skills training. This program will consist of 32 hours of training
required to reach
certification. Participants can build a curriculum from the courses listed below to
reach the required 32 hours of training for certification.
A
celebration for the Communication Certification will be held annually in May
& December each year. Invitations will be sent out to those employees who have completed
the required classes for the certification. Invitations will be sent through
departmental mail. Certificates will be given out the day of the celebration.
The certificate will be sent through departmental mail if a graduate is unable
to attend the celebration.
| Course
List |
Hours |
| Building
a Team: Teambuilding at Its Best* |
3 |
| Building
Conflict Management Skills* |
3 |
| Business
Communications for Everyday |
3 |
| Communicate
Like You Mean It: Developing Assertiveness |
3 |
| Communicating
with Credibility & Diplomacy |
3 |
| Communication
Skills for Supervisors* |
3 |
| Creating
a Respectful Workplace |
3 |
| Delegation
Skills* |
3 |
| Delivering
Effective Recognition |
3 |
| Effective
Presentation Skills* |
3 |
|
Emotional Intelligence |
3 |
| Giving
& Receiving Feedback |
3 |
| How
to Shine at Meetings |
3 |
|
Introduction to Communication
(Prerequisite) |
2 |
| Listening
Skills* |
3 |
|
Lunch & Learn: Overcoming Speech Anxiety |
1 |
| Making
Meetings Work* |
3 |
|
Managing Across Generations |
3 |
|
Memo and Business Letter Writing |
2 |
| Myers-Briggs |
3 |
| Nonverbal
Communication in the Workplace |
3 |
|
Preventing Sexual Harassment* |
3 |
|
Punctuation Basics* |
3 |
|
Understanding Some of the Most Common "Hidden" Disabilities |
3.5 |
|
Working with Individuals Who Have Sensory Disabilities |
3 |
| Writing
Effectively* |
9 |
Note: E-class
substitutions are denoted by the "*" symbol.
For questions concerning Communication Certification,
please contact Employee & Organizational Development, (865) 974-6657.
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